If you are looking at our services and would like to enquire please give us a call. One of our managers will be happy to speak to you and answer any questions you have.
To make a formal referral this needs to be done by a placing authority. If you are a parent or family member you will need to get in touch with the social worker or community nurse to do this.
How it works
We will ask the placing authority to share documents detailing the persons care and support needs. The Registered Manager and Management Team will review them and see if they feel the needs of the individual can be met. An assessment will then be offered to meet the person.
The assessment will take place with the individual involved and information will be gathered from the people who know them best such as family members and current carers. We look at the person’s support and health needs and if we can meet the needs of the individual a placement will be offered. We will put together a costing that meets the needs of that person and we will offer a place in writing to the appropriate authority.
When the placing authority confirms the acceptance of our offer we can plan a transition. We understand that this can be a difficult and stressful time for anyone to move to a new house particularly if that person has autism or does not like change. A new environment and meeting lots of new people can be a distressing and challenging time.
The transition process will be managed by the staff team. We will involve the individual, parents, family member and professionals involved to ensure the move is planned and managed in a person-centred way. We want the individual who is going to be living in one of our services to feel as comfortable as possible. We will create opportunities to meet the staff team, people who live at our service and to spend some time decorating and personalise their new accommodation, so it feels like home as soon as the person moves in.
At times circumstances may arise when a placement needs to be offered urgently. We will apply the same approach and offer support to ensure this transition is as smooth as possible.
We want to ensure the people who choose to live at our services are as happy as possible from the first day they move in.